Safiri Enhancement: Customer Support with Live Chat Integration

Safiri Enhancement: Customer Support with Live Chat Integration

We are excited to announce that Safiri has added a customer support chat feature on both our website and our partner websites. This enhancement is part of our ongoing commitment to improving customer support and enhancing the user experience.


Oh wait, did we mention that we create a custom website for all our partners? Learn more


Seamless Assistance through Real-Time Customer Support ☎️

The new customer support chat enables users to seek assistance seamlessly through real-time messaging. Whether you have a question about booking, need help with tracking a parcel, or require support with any of our services, our customer support team is now just a message away.

Key Benefits

  • Instant Response: Get immediate assistance from our support team without any delays.
  • Convenient Access: Easily access customer support from both the Safiri website and our partner websites.
  • Enhanced User Experience: Enjoy a smoother and more efficient support experience.

Commitment to User Experience 📱
Adding the customer support chat aligns with Safiri's dedication to providing top-notch user experiences. We understand the importance of timely and effective support, and this new feature ensures that help is always readily available.

How to Use the Live Chat 💬
Look for the chat icon at the bottom right corner of the page. Click to start a conversation with our support team. You have access to the chat support feature no matter where you are within our network.

Comprehensive Support 🎧
Our customer support chat is equipped to handle a wide range of inquiries, including:

  • Booking Assistance: Help with booking tickets for various modes of transportation.
  • Parcel Tracking: Support with sending and tracking parcels.
  • General Inquiries: Answers to any questions or concerns you may have about our services.

Looking Forward 🛣️

We are committed to continually enhancing our services and support systems to better serve you. The introduction of live chat is just one of the many steps we are taking to ensure that your experience with Safiri is seamless and enjoyable.

Thank you for being a valued member of the Safiri community. We look forward to assisting you and making your journey as smooth as possible.

Safiri Let's Go! 🫱🏼‍🫲🏾 🌍 ✨

author's picture
Abraham Itule

Founder & CEO of Safiri